Who we are

At Plano Computer Service privacy is a priority for you and we are committed to protecting privacy online. This plain English Privacy Policy (“Policy”) notates steps we take to assure that you benefit by using our Website and services. Contact us with any questions.

This Policy applies to this website, as well as other domain names that point to PlanoComputerService.com including new sites and web pages that are added from time to time which are not specifically listed in this Policy. Please note that this Policy applies  to Websites maintained by 1 Call Web Solutions, a private organization, (also referred to as the “Organization” “Company,” “we, “us” or “our”) and not to websites maintained by other companies or organizations to which we may link.

By using the Website, you agree to the terms of this Policy. If you do not agree to the terms of this Policy, please do not use the Website We reserve the right to change this Policy without prior notice. You can determine when this Policy was last revised by referring to the “Last Updated date. Changes to Policies become effective upon posting the revised Policies on the Website. Continued use of the Site following such changes constitutes your acceptance of the revised Policy then in effect.

On May 25th 2018 the GDPR, General Data Protection Regulation (Regulation 2016/679), an EU regulation that’s created to enhance your privacy rights, comes into force.  We have made efforts to be in compliance for our foreign clients.

What personal data we may collect

We may collect and use personal information about you to respond to your request for products and/or services offered through the Website. We are not in the business of selling names to third parties. We may collect information in order to notify you by email about products, service information, outage reports, services, and other opportunities we think will be of interest to you. The information we collect may be from the following sources:

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.


When visiting our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data